I am restoring all my software and setting on new computer. The old one
which was running from year 2000 was recently loosing breath. I had
opportunity to buy other, also second hand machine but few years younger
than my old one. It is not more powerful, but also much more quieter and
that seems to be one of the most important features these days.
After moving my DVD burner, USB 2.0 card, 160GB hard disk with all my
image DB I started to install all the software I need for my photos. One of
the most important is
Picture
Window Pro (pwp). Most of the people are using Photoshop, for me
Photoshop is too complex and too expensive. I am happy more than enough
with pwp. I bought it long time ago some time in 2000 I guess. Last year I
have bought upgrade to the new version and already that time I had problems
to read my old install CD to confirm my upgrade license. This time old CD
is totally unreadable. I know it is only bit more than six years, but you
see, it is just empty when I place it in my DVD drive.
As a result my license serial number for upgrade was no accepted as old CD
didn't work and I do not have email from 2000 with my old serial number. So
what is the nest step? Well I wrote to Digital Light and Color company
which produce pwp. I didn't get it too much chance so I was busy with
installing other software, vuescan, IMatch,... and I have got to the point
I like to make image of my installation for emergency situation when I need
to restore whole computer. But I would love to do it when all soft is
correctly installed and configured. But pwp was not running. As I wild
action :-) I check my mail. And? Kiril from
www.dl-c.com answered my email 15 minutes
after I send it and it is Saturday and he provided me with my old serial
number!!!
Isn't this great. I really enjoying software from smaller companies, who
really cares about their products and customers. Where one customer is
important. Software is great, support is perfect and you do not feel like
one from millions. So pwp, IMatch, vuescan, all this software is made by
small, sometimes even one man companies. I am using them for years and
still happy.
Todays experience only insured me even more that this was good choice.
